koitotiTerms of Use

Account opening at koitoti starts with email registration, KYC document verification, and payment method selection. We require a valid government ID and address proof before deposits are processed. When you agree to use koitoti, you accept our service terms, our payment policies, and our jurisdiction restrictions.

These terms describe what we at koitoti offer, what we require from you, and how disputes are handled. We operate across supported jurisdictions only—service availability depends on local law where you are located. Our platform covers football markets (Liga 1, Piala AFF, Champions League, Premier League), live-dealer games (blackjack, roulette, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports (Mobile Legends, Free Fire, PUBG Mobile).

This page sets out our terms in plain language. By creating a koitoti account, you agree to these conditions.

Account Opening and Verification on koitoti

To use koitoti, you must be of legal age in your jurisdiction and eligible under local law. We require all users to verify their identity before depositing. You provide your email, a password, full name, date of birth, and address. We then ask you to upload a government-issued ID (passport or Indonesian national card) and proof of address (utility bill, bank statement, or similar document with your name and current address). Our verification process reviews documents within standard timeframes. Once approved, your account is active and eligible for deposits and gaming.

Your koitoti account is personal and non-transferable. You are responsible for keeping your password secure. If you suspect unauthorised access, notify our support team immediately. We are not liable for losses from compromised passwords or shared credentials. You agree to provide accurate information when you register. If information changes (address, payment method), update your account details so we maintain correct records for withdrawals and compliance.

Deposits, Withdrawals, and Payment Terms on koitoti

We at koitoti accept deposits through nine payment methods. E-wallets—DANAe-walletmobile bankinglocal paymentonline paymentand e-walletprocess instantly. Bank virtual-account transfers through mobile bankinglocal paymentonline paymentand e-wallet settle within business hours. Your koitoti balance updates once the deposit is confirmed. No minimum or maximum deposit amounts are fixed; your koitoti account accepts any deposit amount that complies with local law and our platform limits.

Withdrawal requests process to the same payment method you used for deposits. If you deposited via mobile banking, your withdrawal goes to your local payment account. If you used a online payment virtual transfer, the withdrawal targets your e-wallet account. Withdrawal requests are subject to account verification—we confirm your identity and that the amount does not exceed your balance. Withdrawals typically process within one business day during standard banking hours. Public holidays (Idul Fitri, Idul Adha, Imlek, Nyepi) and weekend delays may extend processing time. You can request multiple withdrawals; each follows the same verification and settlement process.

Your koitoti balance is held in your account and available for gaming or withdrawal anytime. Unused balance does not expire. We do not charge withdrawal fees. All fees associated with payment methods (e-wallet charges, bank transfer fees) are set by your payment provider, not by koitoti. Your transaction history—deposits, withdrawals, and gaming activity—is logged in your account and accessible anytime.

At koitoti, your balance is yours. Deposits are held in your account, withdrawals process to your named payment method, and all transactions are logged transparently.

Gaming Terms and Market Rules on koitoti

When you enter a market prediction or game session on koitoti, you agree to abide by the rules specific to that game. Football market rules are published in your account—each market (Both Teams to Score, correct score, team winner) has defined settlement criteria. Live-dealer game rules cover betting limits, card rules, and payout structures. Slot rules set out paylines and return percentages. Esports rules detail how Mobile Legends, Free Fire, and PUBG Mobile tournaments settle.

Game outcomes on koitoti are determined by the game provider's system in real time. Football markets settle after the match concludes based on official match records. Live-dealer results settle instantly after the hand or spin concludes. Slots settle after each spin. Esports markets settle after the tournament result is confirmed. If a dispute arises over a settlement, we investigate and reference the original game data. If the game provider's records show a clear error, we correct your balance. We do not adjust settled outcomes based on user disagreement if the settlement was correct.

Multi-round bets or parlays combine multiple predictions into a single entry. All selections must settle correctly for the combined entry to win. If any selection loses or voids, the entire parlay loses. Parlay rules are detailed in each market description before you confirm your entry.

Jurisdiction, Service Restrictions, and Dispute Resolution

koitoti operates on a jurisdiction-restricted model. We provide services only where applicable local law permits. Your location determines your access. If you move outside a supported jurisdiction, your account access to deposits, gaming, and withdrawals is restricted. We do not service unsupported regions; we do not accept users from prohibited territories.

Any dispute regarding your koitoti account, gaming outcomes, or payment processing is handled by our support team. Contact us through the in-app support link or email our team. We investigate disputes within standard timeframes and respond with findings. If we find an error in our favour, we correct your balance. If you remain unsatisfied, you may escalate to local dispute-resolution authorities in your jurisdiction. These terms are subject to the laws of the jurisdiction where koitoti operates; you agree to these as a condition of using our platform.

We at koitoti reserve the right to update these terms at any time. Material changes are communicated via email or in-app notification. Continued use of koitoti after such notice constitutes acceptance of updated terms. Your rights on koitoti include transparent payment processing, clear game rules, and responsive customer support. Our obligation is to maintain a secure platform, settle games fairly according to published rules, and process payments accurately.