koitotiPrivacy Policy
This page describes what we collect when you use koitoti and how we keep that data protected. We at koitoti take your privacy seriously. When you create an account, deposit funds, or place a wager on our platform, we gather information necessary to verify your identity, process your payments, and comply with local regulations. Our commitment is to handle that data transparently and securely.
We operate across multiple Indonesian cities—Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta—and our users access koitoti via Android app, iOS browser, or desktop. Regardless of how you connect, the same privacy principles apply. We do not sell your personal information to third parties. We use it only to run our service, prevent fraud, and meet legal obligations in jurisdictions where our service is available.
Our services are available only where local law permits. If you are outside a supported jurisdiction, we cannot process your account or payments. This policy explains our data practices in plain language. If you have questions after reading it, contact our support team.
What we collect on koitoti
We collect your email address, phone number, and full name when you register. We also ask for your date of birth and national ID number to verify your identity—this is a legal requirement in Indonesia. When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction details. If you use a bank transfer through mobile banking, local payment, online payment, or e-wallet, we log the account holder name and reference number.
We collect your IP address and device type each time you log in. We track which games you play, how long you play, and your betting history. We also store your withdrawal requests and any documents you upload for account verification. This information helps us detect unusual activity, prevent fraud, and comply with anti-money-laundering rules.
How we use your data
We use your personal information to process deposits and withdrawals, verify your identity, and send you account notifications. We analyze your gameplay patterns to improve our platform and detect problem behavior. We may contact you via email or SMS if we notice suspicious activity on your account. We share transaction data with payment processors—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment—only to the extent needed to complete your payment.
We retain your data for as long as your account is active, plus seven years after closure, to meet Indonesian tax and regulatory requirements. We do not retain payment card details; our processors handle that securely. We do not use your data for marketing unless you opt in via email.
Third-party processors and data location
Our servers may sit outside Indonesia. We use cloud infrastructure in Southeast Asia and may transfer your data to processors in other countries for backup and fraud detection. We ensure all processors sign data-protection agreements. Your data is encrypted in transit and at rest. We do not share your information with advertisers, data brokers, or unrelated businesses.
Your rights and contact
You have the right to request a copy of your personal data, correct inaccurate information, or ask us to delete your account. To exercise these rights, email our support team or submit a request through your koitoti account settings. We will respond within 30 days. You may also request that we stop using your data for non-essential purposes, such as analytics, while keeping your account active for payments and withdrawals.
We use cookies to remember your login session and track site performance. You can disable cookies in your browser, but some koitoti features may not work. We do not use third-party tracking cookies for advertising. Our cookie policy is available in your account settings.
If you believe we have mishandled your data, you may lodge a complaint with Indonesia's data-protection authority. Our privacy practices comply with Indonesian law and the regulations of each jurisdiction where we operate. This policy may be updated periodically; we will notify you of material changes via email. Your continued use of koitoti after an update means you accept the new terms.
For privacy inquiries, contact us at [email protected] or through the Help section in your account. We are committed to protecting your information and maintaining your trust.